Refund Policy
CANCELLATION BEFORE SHIPMENT:
Order once placed can only be cancelled before being shipped. We do not accept cancellations after order processing as the product is a consumable product in the edible foods category and cannot be taken back once already sold to a customer.
REFUND FOR MISSING OR DAMAGED ITEMS
At RajahMart, we do our best to ensure that you are completely satisfied with our products. In rare circumstances of our produce being defective, damaged or lost in transit, please promptly contact us on rajahmart@gmail.com with details of the product and any images of the defect. After investigation, we will notify you via e-mail/call within 24 hours whether you are entitled to a replacement as a result of the defect or missing item. If you are eligible, we will immediately initiate a refund.
For refunds, if the mode of refund is by Credit/Debit Card or Net Banking, please allow 5-10 working days for the credit to appear in your account.
Shipping
Products will be shipped within a day or two of order using domestic courier services. Orders placed after 4pm or on Sundays will be considered the next day.